Key: "You" and "Your" means the applicant/Mater Patient Portal user
"Our", "Us" and "We" means Mater Health Services.

Thank you for your interest in registering as a user of the Mater Patient Portal. Below are the Terms and Conditions which apply to the use of Mater Patient Portal, and some security tips to assist you in protecting your information online.

Terms and Conditions for use of Mater Patient Portal are strictly applied to all users. In order to proceed with registration as a user, you must first read the list of current terms and conditions. You must then acknowledge your understanding and agree to comply with the Terms and Conditions by ticking the box on the registration screen.

Top five tips for protecting yourself online


Privacy - Your privacy is very important to us. We encourage you to read the below points and to use them to help make an informed decision regarding registration and use of Mater Patient Portal.

Using Mater Patient Portal – You must use Mater Patient Portal only for lawful purposes. Unacceptable conduct may include transmission of any unlawful, defamatory, obscene, offensive or scandalous material, or transmission of any material that constitutes or encourages conduct that would contravene any law. All use of the service is monitored and any evidence of unlawful activity will be referred to the relevant authorities. In particular, you must not use Mater Patient Portal to publish any defamatory material.

As a condition of your use of Mater Patient Portal you agree that you will not:

You are solely responsible for all information that you submit to Mater Patient Portal and any consequences that may result from your postings. It is important that all information you submit to Mater Patient Portal is accurate, complete and up to date.

We reserve the right at our discretion to refuse or delete content that we believe is inappropriate or in breach of the above terms. We also reserve the right at our discretion to restrict usage of the site either temporarily or permanently, or refuse a user's registration.

Fees and Services – Mater Patient Portal is a free service. We will not charge you for registering or using this service.

Registration and Account Security - When registering and in order to maintain the ongoing security of your account you will:

De-activating (de-registering) your Mater Patient Portal account - At any time you may deactivate your Mater Patient Portal account through the Mater Patient Portal settings, or by phoning Mater Patient Portal helpline on 1800 228 470.

Amendments - We may update these Terms and Conditions regularly. If changes are made, we may ask you to accept the new Terms and Conditions the next time you log into Mater Patient Portal. If you choose not to accept the terms and conditions, you may forfeit your Mater Patient Portal account.

Ownership - You acknowledge that all intellectual property and ownership rights over the information contained in the Mater Shared EHR, including information you provide through Mater Patient Portal, are owned by Mater.

Copyright - Mater Patient Portal and its contents are copyrighted. All rights are therefore reserved. Reproduction of all or any substantial part of the contents in any form is prohibited. No part of the site may be distributed or copied for any commercial purpose without Mater’s expressed approval.

You may also wish to review the following policies:

Mater is committed to keeping the site working properly and the community safe. Please report problems, offensive content and policy breaches to us using the Mater Patient Portal’s feedback hyperlink located within the site.